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8 Sales Forecasting Best Practices to Achieve Better Predictability

Eight forecasting best practices from industry experts—covering coaching, leading indicators, pipeline hygiene, milestones, mutual action plans, ramp, and market shifts.

Christina Anderson November 9, 2022 4 min read

Accurate forecasting remains challenging when pipeline data lacks reliability, sales teams exhibit excessive optimism, and data infrastructure fails to deliver actionable insights. Despite these obstacles, coaching on forecasting is often minimal. This article compiles eight best practices from industry experts to improve sales predictability.

#1 Coach your team on forecasting

Sales leaders frequently prioritize selling skills over forecasting education. Establish clear definitions for deal stages, milestones, probability levels, and forecast categories. Walk your team through closed deals—both wins and losses—to identify predictable patterns.

Kris Hartvigsen emphasizes: “Sales leaders don’t do a very good job in teaching the art of forecasting. There is so much more time spent on teaching how to sell rather than walking the sales rep through a deal.”

Conduct win/loss analysis using objective third parties to gain complete perspectives. Reinforce that maintaining accurate pipeline data represents a team responsibility, not solely leadership’s burden. This enables the entire organization to understand progress toward goals and plan accordingly.

#2 Examine your leading indicators

Look beyond pipeline data to upstream funnel metrics. Identify required numbers at every stage—prospects, Marketing Qualified Leads, meetings, Sales Qualified Leads, and opportunities—needed to achieve revenue targets.

Craig Jordan notes: “Leading indicator forecasting tells you how many meetings you can predict based on leads and how many deals you can expect based on booked meetings.”

Marketing and sales alignment proves critical. Both departments should track the same lead, meeting, pipeline, and revenue targets. Include customer success in these conversations to ensure funnel milestones support company objectives.

#3 Be diligent in your fight against pipeline bloat

Sales representatives hold onto deals more readily during slow periods and release them when busy. Monitor close date delays and push dates carefully. Confront representatives about deals lacking forward momentum.

Carl Carrel advises questioning deals repeatedly pushed into future periods. Coach teams on removing stalled opportunities to focus resources on progressing deals.

#4 Use deal milestones in your sales process

Define essential actions required before advancing deals between stages. Probability levels should align with stage progression, but only when critical milestones have been completed.

Include milestone definitions in stage conversations. This prevents premature deal advancement and ensures forecasts reflect actual progress.

#5 Aligning with buyers with mutual action plans

Mutual action plans map the engagement roadmap throughout the buying process, listing actions for both parties and timelines.

Benefits include:

  • Accountability for both parties
  • Indicator of buyer seriousness
  • Grounds for outreach when buyer actions delay

These plans should reflect empathy and transparency rather than pushy deadline enforcement. Including customer kick-off dates creates consequences for missed buyer commitments, reducing close date extensions.

#6 Accounting for ramp and attrition when forecasting

New sales employees require time to reach full productivity. Industry data suggests three months to ramp and over a year to match veteran performance, though timelines vary by organization.

Account for this lag in forecasts. Similarly, prepare for rep turnover (averaging 35% industry-wide). When deals transfer to new account owners, close dates often extend or deals fall out entirely.

#7 Adjusting your forecast to shifts in the market

Monitor close rates when market conditions shift. Leading indicators at the funnel’s top and middle provide earlier warning signals than lagging indicators.

Overlay your Ideal Customer Profile onto all deals. Carl Carrel suggests: “Evaluate your ICP. Ask yourself, how much risk do you have in the market you’re pursuing?”

Review closed-won deals with teams to identify whether historical buying signals persist. Monitor deal delays, extended stages, and velocity changes. Gather qualitative intelligence from professional communities and discuss findings with leadership before adjusting forecasts.

#8 Start simple

Early-stage companies should establish foundational structures:

  • Define sales process stages and milestones
  • Coach teams on stage definitions and data contribution importance
  • Establish baseline win rates
  • Implement probability on deal records
  • Use reporting mechanisms for actionable insights

Forecasting evolves continuously with business growth. Maintain iterative discussions with sales teams, emphasizing forecasting as an ongoing responsibility rather than a one-time setup.

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